Safety centre

If something goes wrong, here is exactly what happens.

No dark patterns, no buried forms. Reporting takes three taps and a person reads it within 24 hours. In the app, Report is on every profile, chat and call. From this page, the button below writes to the same people.

What happens when you report

Four steps, one day.

  1. 01 · ImmediatelyThey vanish from your app. No warning is sent to them.
  2. 02 · Within 24 hoursA moderator opens the case with the messages and their history.
  3. 03 · Once it is readA decision: dismissed, warned, suspended, or banned, and a ban can reach the device.
  4. 04 · AlwaysYou are told what we did. Reports do not disappear into a void.
Before you meet

Six things worth doing.

  1. 1Video call first. It takes two minutes and it is the single best filter there is.
  2. 2Meet somewhere public, in daylight, the first time. Every time, honestly.
  3. 3Tell one friend where you are going and when you expect to be home.
  4. 4Arrange your own transport there and back. Both directions.
  5. 5Nobody who is real will ask you for money. Not for a flight, not for a customs fee.
  6. 6If something feels off, leave. You owe no explanation and no politeness.
Know the signs

How a romance scam reads.

  • They fall for you very fast, and say so in writing.
  • They cannot video call. The camera is always broken.
  • A crisis appears: a flight, a hospital bill, a customs charge.
  • They want to move to WhatsApp or Telegram in the first ten messages.
  • They mention an investment that is doing very well for them.
  • Their photos are flawless and there are only three of them.

Your data

Distance is rounded before it leaves our servers, and never live. Your last name, phone number and email are never shown to another member.

Your photos

Encrypted on the way to our servers, never sold, never used to train a model. The place, the camera and the date your phone writes inside a picture are stripped on our server before anyone can open it. Your verification selfie is deleted as soon as the check is decided.

Getting help

hello@peatchy.app reaches a person: safety reports within 24 hours, anything else within two business days. For anything urgent or criminal, contact your local emergency services first.

That is 911 in the United States and Canada, 999 in the United Kingdom, and 112 across the European Union and from most mobile phones elsewhere.